All our products are engineered for durability, tested to industry standards, and refined through real-world climbing and tree-work feedback. We focus on quality, safety, and performance in every detail.
Do your products meet safety certifications?
Yes. All Climbmasters gear is manufactured to meet or exceed international safety standards. Product pages include specific certifications such as CE, UIAA, and EN ratings where applicable.
How long does shipping take?
Orders normally ship within 1–3 business days. Delivery times vary depending on your location, but most customers in South Africa receive their items within 2–5 days.
What is your return policy?
We accept returns within 30 days of purchase, provided the item is unused, in original packaging, and in resellable condition. Safety gear such as ropes and harnesses may have additional return guidelines for safety reasons.
How do I choose the right rope or harness?
Each product page includes detailed specifications and recommended uses. If you’re unsure, send us a message—we’re happy to guide you based on your climbing style, environment, and experience level.
